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From maintenance tips to troubleshooting, find everything you need to keep your walking pad running smoothly for years to come.

Maintaining and folding your walking pad correctly

Keep Your Walking Pad in Top Shape

Proper maintenance is the key to longevity for any treadmill. Walking pads are simpler than traditional treadmills, but they still require periodic care.

Lubricate the Belt: Apply 100% silicone oil every 100 miles or 3 months.
Center the Belt: Use the provided Allen key to adjust if the belt drifts to one side.
Clean Regularly: Use a dry cloth to remove dust from the edges and motor intake.
Avoid Overheating: Give the motor a 15-minute break after 3-4 hours of continuous use.

Common Issues & Solutions

E01 Error Code

Usually indicates a connection issue between the motor and console. Check the cables or restart the device.

Slipping Belt

The belt may be too loose. Tighten both adjustment bolts by a 1/4 turn until the slipping stops.

Squeaking Noise

This is often a sign of dry friction. Apply lubricant under the walking belt to solve it immediately.

Still Have Questions?

Check out our more detailed FAQ on the homepage or reach out to us.

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